Generate 5 Star Reviews Super Fast All on Autopilot!
Because over 90% of all text messages are opened within the first few minutes, our proprietary mobile review funnel helps empower your staff and employees to help generate recent customer feedback and safely turn them into positive online reviews.
This Proven Process Guarantees You'll See Results Fast
Start the process by simply adding in your recent customers name and their mobile phone number.
Then sit back while our proprietary review funnel does the rest. You can even assign customer feedback to a specific department or employee. Zero technical skills required.
Customers receive a simple one question survey via text message asking for feedback.
Your recent customer responds sharing their experience with your company, and based on predetermined settings, are routed to post a review online or to a branded page matching the sentiment of their feedback! They receive 2 additional reminders 24 hours apart or until they leave a review
STEP 3 - POSITIVE FEEDBACK
Positive responders are immediately asked to leave a review on top sites like Google, Yelp, or Social Sites like Facebook.
Our proprietary software automatically launches the application or page instantly on your customer's mobile device or desktop browser. The enemy of anything online is the click. The more clicks a user has to do something, the less likely they are to do it. Asking someone to leave you a review without our software takes any steps that most people just won't follow through on.
STEP 3 - NEGATIVE FEEDBACK
Negative responders are kept inside the system and directed to a survey form allowing them to share their experience with just you.
Our proven feedback funnel catches a potential negative review and alerts you to an issue before they show up online as a 1 star review. You can try to correct the situation privately with the customer but the key here is to let them be heard so they don't vent in an online review that everyone can see.
Your Own Dashboard & Review Anayltics
Increase Employee Accountability
Leverage your key staff and employees that work directly with customers through gamifcation of the feedback process. Our powerful leader board module adds social proof to motivate and incentivize employees to actively participate in the review getting process.
Filters Out Bad Reviews
Some business owners say they do not ask customers or clients to review the because they are concerned that they cannot make everyone 100% happy all the time so our system only asks satisfied customers to post an online review & if unsatisfied customers fill out their concerns on a private page only you see and are not directed to leave an online review.
Fully-Functional Trial Account
Ever signed up for a software demo only to find out it's just a salesperson calling you and showing you the software on his screen? Well, this trial account is fully functional and we don't ask for a credit card even. You do have an option to upgrade later but there is no time limit (like "14 day Free Trial") and you get 50 Free SMS credits to get as many 5 Star Reviews as you'd like. We even give you more chances to earn Free SMS text credits inside the software.
Fresh Reviews Daily
The key to winning new business and boosting revenue is through social proof from your most recent happy visitors. Help prospective customers choose you over your competitors by ranking higher and being the obvious choice.
Proprietary Mobile Technology
Our software really works it's magic when the customer posts a review. The problem traditionally with getting reviews is all the steps the customer must make to post a review. Instead, our software finds the App on their phone they have installed & are logged into so they can literally post a review, start to finish in as little as 10 seconds.
Engage Your Employees
You can give each employee their own page specific to them to collect reviews from customers then the software tracks how many reviews, what star ratings, actual feedback from customers (good & bad). This is a great way to encourage employees to be more involved in your business and breed a more customer service oriented workplace.
"The account wizard and setup process made getting started a breeze. Our customer experience standards are very high, and this helps us ensure we meet that standard. We now have all of our service techs in the field generating feedback as part of each service call."
"I usually struggle with technology and was pleasantly surprised with how easy it was to get started and send out feedback requests. We started seeing new reviews being posted online in the first few days. All I did was put in my customers numbers and the software did the rest. Simply Amazing!"